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- Palgrave Macmillan Ltd. 2003; US$ 125.00
This survey of child labour argues that during the 18th and 19th centuries, child labour provided a major contribution both to economic growth and to the incomes of working class households. The book also discusses the issues involved in the study of children's employment. more...
- Emerald Group Publishing Limited 2005; US$ 100.00
According to recent figures, only 20-36% of organizations that have attempted to implement a TQM program have achieved some sort of significant or even tangible improvements in quality, productivity, competitiveness or financial return. So why is this much hailed management tool failing to live up to expectations? One possible reason is the all-encompassing... more...
- Emerald Group Publishing Limited 2003; US$ 100.00
When Total Quality Management (TQM) first broke onto the management scene, it was hailed as a revolutionary idea that would speed up production, increase efficiency, and generally bring success to any organization that pledged allegiance to it. TQM was supposed to bring quality to the whole organization, changing cultures and breaking down departmental... more...
- Martin Books 2007; US$ 24.95
Finding business is the first step in the sales process - and without a sale nothing much will happen in any business. And of course without sales no business will be able survive for very long. Every business organisation and sales person needs to be constantly prospecting for new business and new customers. Details around 200 cost effective methods... more...
- University of Minnesota Press 2001; US$ 72.00
Although mainstream gay rights organizations have tended to imagine their community as primarily middle class, an overwhelming number of lesbians and gays are working class, and many are already union members. Out at Work identifies the important parallels between the labor and gay rights movements and their shared work of foregrounding human rights,... more...
- Martin Books 2007; US$ 24.95
Small Business Management is really about turning your products and services into cash, maximising your profits, providing an adequate return on investment and creating a business which can be sold for capital gains at a future date. To achieve this means providing appropriate attention to myriad details! Good managers do it more effectively than... more...
- Wiley 2008; US$ 29.95 US$ 20.96
If you want to engage, motivate, and retain young workers without driving the veteran workers away, Generation Blend can help you. This timely book explores how generational attitudes toward technology affect issues as diverse as recruitment and retention, employee training, management decision-making, collaboration, knowledge sharing, and work/life... more...
- Emerald Group Publishing Limited 2007; US$ 199.00
The guest editors of this e-book feel that role of the internet is often unjustly exaggerated in relation to international business theory and application. For them the internet has a paradoxical nature, which is explored in the articles that comprise the issue. The aim of the e-book was to bring together research that provides a basis for understanding... more...
- HRD Press 1995; US$ 99.95
Areas covered include: the customers first impression; customer paradigms; listening to the customer; finding out who the customer really is; how rumors get started and spread; the importance of telephone greeting messages; dealing with telephone tag; telephone communications; understanding what the customer really wants; characteristics of successful... more...