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Telemarketing

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  • Business-to-Business Marketingby Mark Eardley; Charlie Stewart

    Penguin Random House South Africa 2016; US$ 12.00

    The way businesses buy from one another has changed profoundly in recent years. Markets have evolved, disruptive technologies have sprung up and buyers? expectations have changed. But despite this, the fundamentals of business-to-business marketing have remained constant: today?s corporate decision-makers still need to know who you are, what you do... more...

  • Lessons from 100,000 Cold Callsby Stewart Rogers

    Sourcebooks, Inc. 2008; US$ 10.95

    Stewart Rogers has made 100,000 cold calls…and lived to tell about it. more...

  • Professionell telefonieren für Dummies Das Pocketbuchby Ré Bergevin; al; Karen Leland; Keith Bailey

    Wiley 2012; US$ 6.50 US$ 5.50

    Sie sollen am Telefon Kunden überzeugen oder gar mit Beschwerden fertig werden? Sie möchten dabei professionell und rundum souverän auftreten? "Professionell telefonieren für Dummies" gibt Ihnen zunächst Ihren persönlichen Telefonknigge an die Hand, zeigt Ihnen, wie Sie mit richtigem Sprechtempo und Tonfall Vertrauen... more...

  • Smart Sales Managerby Josiane Chriqui Feigon

    AMACOM 2013; US$ 24.95

    Lead your team to success in the new Sales 2.0 world. more...

  • Mobile Marketing In A Weekby Nick Smith

    Hodder & Stoughton 2017; US$ 9.99

    Understand mobile marketing fast, without cutting corners An understanding of mobile marketing is essential for anyone who wants to reach the growing market of on-the-go consumers. In this short, accessible book, Nick Smith shares a lifetime of hard-earned wisdom and practical advice, giving you, in straightforward language, all the mobile marketing... more...

  • Increase Online Sales Through Viral Social Networkingby Stephen Woessner

    Atlantic Publishing Group 2011; US$ 15.95

    Get social and get sold! This book is your complete guide to increasing your online conversion rate by as much as 780 percent and your website traffic by 20 percent or more by gaining access to millions of potential customers through Facebook, Twitter, and LinkedIn. Learn the easy steps to creating conversations within these social networks, building... more...

  • The Complete Guide to Google AdWordsby Larisa Lambert

    Atlantic Publishing Group 2011; US$ 15.95

    Google AdWords, when it launched in 2002 signaled a fundamental shift in what the Internet was for so many people and businesses. What was once before a concept that could, technically be profitable, had seemingly overnight become a massive cash opportunity for millions, providing the worlds largest search databases in Google with more than 75 percent... more...

  • Le Guide du Community Managementby Samuel Bielka

    Primento Digital Publishing 2017; US$ 5.99

    Découvrez les qualités essentielles d'un bon community manager. Alors que de nombreux livres sur le community management se contentent de propos très généraux, cet ouvrage vous donne des conseils avancés et des exemples concrets afin d'améliorer au quotidien votre communication 2.0. Il ne s'agit pas d'un livre d'initiation, mais bien de techniques... more...

  • Developments in the Call Centre Industryby Julia Connell; John Burgess

    Taylor and Francis 2006; US$ 54.95

    Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments,... more...

  • Designing the Best Call Center for Your Businessby Brendan B. Read

    CRC Press 2005; US$ 49.95

    Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f more...