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Telemarketing

  • The Art of Influencing and Sellingby Ardi Kolah

    Kogan Page 2013; US$ 29.95

    Driving more profitable sales isn't down to luck. The Art of Influencing and Selling shows how following simple but effective sales techniques delivers profitable bottom-line results every time. Crammed full of practical sales tips, it's written for those who may lack confidence in selling but who can become successful in selling and even enjoy it. more...

  • Brainketingby Liliana Alvarado de Marsano

    Editorial UPC 2015; US$ 10.00

    El marketing necesita mirar a la persona para entender sus percepciones y emociones. En esta difícil tarea el marketing, la psicología, la antropología, la sociología y la biología ?entre otras ciencias? se consolidan dentro del neuromarketing. Brainketing es resultado de años de experiencia de Liliana Alvarado cuestionando la forma de ver y entender... more...

  • Build It Bigby Direct Selling Womens Alliance

    Dearborn Trade Publishing 2005; US$ 17.95

    An estimated 46 million people in the world are involved in direct selling, according to the Direct Selling Association. In less than ten years this number is expected to grow to an unbelievable 200 million! With more people looking for careers that offer independence, flexibility, and tremendous income potential, this book offers a one-stop source... more...

  • Business-to-Business Marketingby Mark Eardley; Charlie Stewart

    Penguin Random House South Africa 2016; US$ 12.00

    The way businesses buy from one another has changed profoundly in recent years. Markets have evolved, disruptive technologies have sprung up and buyers? expectations have changed. But despite this, the fundamentals of business-to-business marketing have remained constant: today?s corporate decision-makers still need to know who you are, what you do... more...

  • The Call Center Dictionaryby Madeline Bodin

    CRC Press 2002; US$ 35.95

    Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss, more...

  • Call Center Operationby Duane Sharp

    Elsevier Science 2003; US$ 62.95

    Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on advanced technology... more...

  • Call Centre Servicesby Avinandan Mukherjee; Neeru Malhotra

    Emerald Group Publishing Limited 2009; US$ 199.00

    Call centres represent the service economy of the digital era. A call centre is defined as a centralised or dispersed operation in which a managed and supervised group of people answer telephones and/or make telephone calls and, increasingly, communicate online. Call centres have become an inevitable aspect of service delivery in today's business... more...

  • Cold Calling For Chickensby Bob Etherington

    Cyan Books 2006; US$ 5.00

    ?Cold calling? ? making contact with strangers ? is the biggest fear confronting businesspeople, especially those who work in sales and marketing. ?Put me in front of a customer and I can persuade them to buy anything ? just don?t ask me to cold call!!? more...

  • Cold Calling Techniquesby Stephan Schiffman

    F+W Media 2007; US$ 9.95 US$ 8.16

    Follow the advice of Stephan Schiffman?America's #1 Corproate Sales Trainer?and take your career to the next level. This special anniversary edition of his perennial bestseller, Cold Calling Techniques (That Really Work!) , provides you with all of the right tools for turning prospects into meetings, and meetings into big sales. This easy-to-follow... more...

  • The Complete Guide to Google AdWordsby Larisa Lambert

    Atlantic Publishing Group 2011; US$ 15.95

    Google AdWords, when it launched in 2002 signaled a fundamental shift in what the Internet was for so many people and businesses. What was once before a concept that could, technically be profitable, had seemingly overnight become a massive cash opportunity for millions, providing the worlds largest search databases in Google with more than 75 percent... more...