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- Springer 2013; US$ 39.99
Was fehlt denn nun meinem Kind" Jeder Kinder- und Jugendarzt kennt die Frage von Eltern, die in ihrer Sorge um den kleinen Patienten zu schwierigen Gesprachspartnern werden konnen. Der Umgang mit dem Kind selbst ist fur Padiater meist unproblematisch. Doch bei der Kommunikation mit den Eltern stehen deren Erwartungen und emotionaler Stress dem... more...
- Springer Publishing Company 2012; US$ 25.00
Careers in health administration continue to grow despite an overall downturn in the economy. This is a field that offers tremendous job opportunities across the spectrum of health care delivery and payment organizations. 101 Careers in Health Care Management is the only comprehensive guide to careers in health administration ranging from entry level... more...
- Taylor and Francis 2011; US$ 35.95
While there are a growing number of books based on the Toyota Production System, or lean, focused on healthcare, there are very few that detail the tools that make lean more than just a way of thinking and put the methodology into practice. Based on Hiroyuki Hirano's classic 5 Pillars of the Visual Workplace and modeled after the Shingo Prize-winning... more...
- Wiley 2011; US$ 35.95
This new title in the ABC series is written by clinical educators involved in running leadership programmes for doctors and other healthcare professionals, and defines the scope of clinical leadership, emphasising its importance in the clinical context. It develops and explores the key principles of leadership and management, and outlines the main... more...
- Wiley 2009; US$ 46.99
This brand new title in the popular ABC series offers an up-to-date introduction on improving patient safety in primary and secondary care. The ABC of Patient Safety covers an area of increasing importance in healthcare and provides a clear description of the underlying principles that influence practice. Patient safety is now an integral part of... more...
- Springer 2012; US$ 39.95
The US healthcare system faces numerous difficulties: uncontrolled increases in costs; major access problems; doctor shortages; closing practices; inefficiencies; decreasing revenues; shrinking bottom lines; large numbers of uninsured and underinsured patients; and, the upcoming increased demands in service posed by the "Affordable Care Act".... more...
- World Scientific Publishing Company 2012; US$ 116.00
Serious scholarly analyses of the types and roles of accountability in health care first appeared in the late 1980s. That issue, along with the related issue of responsibility in health care, has continued to interest policymakers, analysts and scholars ever since. Indeed, there has been a renewed surge of interest in recent years, with growing attention... more...
- Taylor and Francis 2013; US$ 39.95
Written by internationally acknowledged experts in the customer and patient experience movement, Achieving Patient (aka Customer) Experience Excellence: Lessons From a Successful Cultural Transformation in a Hospital clearly outlines the principles and development phases of a great customer experience transformation. Using an engaging story, it... more...
- RAND Corporation 2010; US$ 9.95
To learn how hospital labor and delivery units can achieve effective and sustainable teamwork practices and how much such practices affect staff experiences and patient outcomes, RAND researchers studied five units as they implemented improvements in their teamwork practices over a one-year period. They identified some key factors required by any... more...