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Business and Commerce

Most popular at the top

  • Microsoft Office Excel 2007 Formulas & Functions For Dummiesby Ken Bluttman; Peter G. Aitken

    Wiley 2008; US$ 19.99

    Make Excel do the math and make sense of your data Use the Insert Function dialog box, array formulas and functions, and more Excel 2007 has more than 500 built-in functions. This book looks at the top 150, so you can find out which ones will make your life easier. Want to compare a 15-year mortgage to a 30-year mortgage? Forecast expenses for your... more...

  • Benefit Realisation Managementby Mr Gerald Bradley

    Ashgate Publishing Ltd 2012; US$ 129.95

    Gerald Bradley's Benefit Realisation Management is a highly practical guide to using measures to track performance throughout a programme's life; enabling you to eliminate wasted investment, realise more benefits and realise them earlier.The benefits realisation management methodology fits closely with existing programme and project management... more...

  • Frank Bettger’s How I Raised Myself from Failure to Successby Karen McCreadie

    Infinite Ideas 2010; US$ 8.95

    Frank Bettger?s momentous decision to undergo a complete personal transformation by putting enthusiasm into everything he did helped him achieve legendary status as an insurance salesman. First first book published in 1947, How I Raised Myself From Failure To Success is still a best-seller today and has stood the test of time. Here, Frank Bettger?s... more...

  • Financial Accounting For Dummiesby Maire Loughran

    Wiley 2011; US$ 19.99

    Maire Loughran , CPA, is a member of the American Institute of Certified Public Accountants. An adjunct professor of auditing, accounting, and taxation courses, she is also the author of Auditing For Dummies . more...

  • Customer Centricityby Peter Fader

    Wharton Digital Press 2012; US$ 9.99

    Not all customers are created equal. Despite what the tired old adage says, the customer is not always right. Not all customers deserve your best efforts: in the world of customer centricity, there are good customers…and then there is pretty much everybody else. Upending some of our most fundamental beliefs, renowned behavioral data expert Peter... more...

  • Profitable Customer Engagementby V. Kumar

    SAGE Publications 2013; US$ 49.95

    The concept of customer engagement has evolved as a powerful tool for building a profitable approach to customer management. Profitable Customer Engagement is an authoritative book that communicates the fundamentals of profitable customer engagement by proposing a customer engagement value (CEV) framework. It is a first-of-its-kind book that outlines... more...

  • Free Trade and Globalisationby Justin Healey

    The Spinney Press 2014; US$ 30.00

    Globalisation and trade liberalisation has significantly altered Australia’s trading environment over the past thirty or so years. Historically, Australia used forms of protection such as tariffs and subsidies to raise the price of imports and keep domestic industries competitive, thereby adding to the cost of living as everyone paid extra to... more...

  • Winning The War for Talentby Mandy Johnson

    Wiley 2014; US$ 27.95

    A new system of people practices that produce extraordinary business results Hiring and retaining great people is the key to profitable growth, but it is the number one issue keeping leaders and managers awake at night. Winning the War for Talent addresses this issue with an unconventional ‘how to’ guide of innovative techniques to... more...

  • The Devil behind the Mirrorby Steven Gregory

    University of California Press 2014; US$ 29.95

    In The Devil behind the Mirror , Steven Gregory provides a compelling and intimate account of the impact that transnational processes associated with globalization are having on the lives and livelihoods of people in the Dominican Republic. Grounded in ethnographic fieldwork conducted in the adjacent towns of Boca Chica and Andrés, Gregory's study... more...

  • Customer Experience For Dummiesby Roy Barnes; Bob Kelleher

    Wiley 2014; US$ 21.59

    Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies... more...