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- McGraw-Hill Education 2009; US$ 38.00
hether you run a giant corporation or work in a small business, it?s more than likely that you regularly deal with people of different cultures?from customers and suppliers to salespeople and colleagues. It simply can?t be overstated: You will have trouble succeeding in business today if you don?t appreciate and know how to actively manage global... more...
- Berrett-Koehler Publishers 2002; US$ 21.95
Performance appraisals are used in the overwhelming majority of workplaces. Yet, most organizations that use appraisal-and a similar percentage of givers and receivers of appraisal-are dissatisfied with the process. Many are beginning to deeply question whether appraisal is necessary and consistent with the work culture espoused by progressive organizations.... more...
- Haufe Lexware Verlag 2006; US$ 4.22
<!-- Generated by XStandard version 22.214.171.124 on 2014-03-31T13:17:19 --><p><strong>Inhalte</strong></p><ul><li>Alle wichtigen Bausteine, Mustertexte und Vokabeln für Mails und Telefonate.</li><li>Mit zahlreichen Tipps für jede Situation - von den ersten Kontakten per Mail und Telefon bis zu Geschäftsverhandlungen... more...
- Wiley 2011; US$ 16.95 US$ 13.56
It's becoming more common for organisations to use assessment centres as part of their recruitment drive. So if you've recently been invited to one, and you're not sure what to expect or how to excel, then this is the book for you. You'll be guided through how each activity is conducted and how to prepare for each part of the selection process. You'll... more...
- Wiley 2011; US$ 27.95 US$ 22.36
Thirty million online UK customers are just a click away, and Digital Marketing For Dummies shows you how to reach them. The author team of internet and marketing experts introduce you to the latest high-impact tools and techniques so you can promote your business with creativity and innovation, and stand out from your competitors. more...
- Marshall Cavendish International (Asia) Ptd Ltd 2011; US$ 4.00
Nearly everyone within a company is involved in selling at one level or another. Yet, the majority of those people are not professional frontline salespeople they have never received any training in selling or in dealing with customers. As a result, opportunities are missed and, worst, you may even have wrecked the relationship with the customer... more...
- LSU Press 2012; US$ 19.95
Selling ASAP combines both timely and timeless components of selling to help professionals achieve their sales objectives in today?s fast-paced business world. As the authors demonstrate, rapidly changing customer expectations have led to a dramatic shift in the business of selling. Customers no longer want product experts?they want trusted advisors.... more...
- Wharton Digital Press 2012; US$ 9.99
Not all customers are created equal. Despite what the tired old adage says, the customer is not always right. Not all customers deserve your best efforts: in the world of customer centricity, there are good customers…and then there is pretty much everybody else. Upending some of our most fundamental beliefs, renowned behavioral data expert Peter... more...