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Business and Commerce

  • Mastering Purchasing Management for Inbound Supply Chainsby Thomas A. Cook

    CRC Press 2016; US$ 94.95

    Importing finished products, components, and raw materials has become the status quo in today?s increasingly competitive business landscape. The lessons of inbound supply, however, can be very costly if learned through a trial-and-error approach?especially foreign purchasing. By not understanding the parameters of landed costs alone, purchasing managers... more...

  • Superior Customer Valueby Art Weinstein

    CRC Press 2016; US$ 78.95

    A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers ? this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and competitive pressures of running complex and fast-changing businesses, managers may lose sight of customers?... more...

  • The Human Resources Glossary, Third Editionby William R. Tracey

    CRC Press 2016; US$ 159.95

    The fast paced world of human resources (HR) management, development, and utilization requires HR professionals to fill many roles and speak many "languages." The Human Resources Glossary answers the demand for a single authoritative source that compiles and explains the vocabulary of HR practitioners. This glossary defines HR terms and explains their... more...

  • Human Safety and Risk Management, Second Editionby A. Ian Glendon; Sharon Clarke; Eugene McKenna

    CRC Press 2016; US$ 132.95

    Reflecting a decade?s worth of changes, Human Safety and Risk Management, Second Edition contains new chapters addressing safety culture and models of risk as well as an extensive re-working of the material from the earlier edition. Examining a wide range of approaches to risk, the authors define safety culture and review theoretical models that... more...

  • Managing High-Tech Services Using a CRM Strategyby Donald F. Blumberg

    CRC Press 2016; US$ 115.95

    As high-tech service industries grow more competitive, the need to develop customer focused business strategies becomes imperative. Managing High-Tech Services Using a CRM Strategy explores how to manage and direct any service organization utilizing a high tech strategy supported by the Customer Relationship Management (CRM) infrastructure, enabling... more...

  • Marketing for the Nonmarketing Executiveby Norton Paley

    CRC Press 2016; US$ 99.95

    What does a marketing-driven company stand for in the Internet age? As a nonmarketing executive, why should you give any attention to the subject? How would internalizing the fine points of the subject contribute to your effectiveness on the job? In the era of flat or e-business organizational structures, many executives and entrepreneurs suddenly... more...

  • Enterprise Business Architectureby Ralph Whittle; Conrad B. Myrick

    CRC Press 2016; US$ 99.95

    A critical part of any company's successful strategic planning is the creation of an Enterprise Business Architecture (EBA) with its formal linkages. Strategic research and analysis firms have recognized the importance of an integrated enterprise architecture and they have frequently reported on its increasing value to successful companies. Enterprise... more...

  • The Security Risk Assessment Handbookby Douglas Landoll

    CRC Press 2016; US$ 89.95

    The Security Risk Assessment Handbook: A Complete Guide for Performing Security Risk Assessments provides detailed insight into precisely how to conduct an information security risk assessment. Designed for security professionals and their customers who want a more in-depth understanding of the risk assessment process, this volume contains real-world... more...

  • TWI Case Studiesby Donald A. Dinero

    CRC Press 2016; US$ 43.95

    TWI Case Studies: Standard Work, Continuous Improvement, and Teamwork provides the insight of leading experts to assist in the execution of Training Within Industry (TWI)?the game-changing business tool. Presented as a series of case studies from a range of corporations with a variety of products and needs, it illustrates the rebirth of TWI programs... more...

  • Keeping Your Business in the U.S.A.by Tim Hutzel; Paul Piechota

    CRC Press 2016; US$ 45.95

    Here to bring back the pride, confidence, and jobs that "Made in the U.S.A." once generated? Keeping Your Business in the U.S.A.: Profit Globally While Operating Locally shows American enterprises how to survive and prosper while keeping their manufacturing base within the United States. It tells the stories of three manufacturing companies that... more...