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Most popular at the top
- Hardie Grant Books 2013; US$ 13.99
The Champagne Guide tells you everything you need to know about how Champagne is grown and made, and how to buy, open, serve and store, all for less than the price of a bottle of Champagne! A fully-updated colour edition of the internationally acclaimed self-published The Champagne Guide , winner of the 2011 Louis Roederer International Champagne Writer... more...
- Taylor and Francis 2006; US$ 65.95
Cruise Operations Management provides a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. A user-friendly and practical guide it discusses... more...
- Ashgate Publishing Ltd 2011; US$ 34.95
Airline Marketing and Management examines the principles of marketing and demonstrates the ways in which these principles can be applied to today's airline industry. It has been thoroughly updated and expanded for this seventh edition, to keep pace with changes affecting the industry. Written in a straightforward, easy-to-read style and combining... more...
- Wiley 2012; US$ 70.00
A fully updated guide to the state-of-the-art guidelines, strategies, and new technologies in modern event planning A must-have resource for every event planner, manager, caterer, and student, this in-depth guide covers all aspects of the event planning process. Written by expert event manager Julia Rutherford Silvers, the book outlines the tools... more...
- Goodfellow Publishers Ltd 2012; US$ 48.00
Provides the ?whys? and ?hows?of customer service. Easy to read, very current, and full of references to all the latest research. Chapters cover financial and behavioural consequences of customer service, consumer trends, developing and maintaining a service culture, managing service encounters, CRM and much more. more...
- Storey Publishing, LLC 2010; US$ 18.95
Brewing home versions of popular commercial beers has never been simpler or more fun than it is with the 200 recipes in CloneBrews . Home brewers will find everything they need to brew up a batch of their own clone of Magic Hat #9, Ithaca Brown Ale, Moose Drool, or Samuel Adams Boston Ale. And with 200 possibilities to choose from, home brewers... more...
- Random House Publishing Group 2010; US$ 18.00
NEW YORK TIMES BESTSELLER ? Featured in the PBS documentary The Harvey Girls: Opportunity Bound The legendary life and entrepreneurial vision of Fred Harvey helped shape American culture and history for three generations?from the 1880s all the way through World War II?and still influence our lives today in surprising and fascinating ways. Now... more...
- Wiley 2010; US$ 31.00
A comprehensive, must-have guide to beverage service including wine, beer, and spirits The Sommelier Prep Course is the ultimate resource for any aspiring sommelier, bartender, or serious wine lover. It includes sections on viniculture and viticulture, Old World and New World wines, beer and other fermented beverages, and all varieties of spirits.... more...
- Taylor and Francis 2014; US$ 225.00
Tourism is much more than an economic sector, it is also a social, cultural, political, and environmental force that drives societal change. Understanding, responding to, and managing this change will inevitably require knowledge workers who are able to address a range of problems associated with tourism, travel, hospitality, and the increasingly... more...