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Most popular at the top
- Taylor and Francis 2012; US$ 64.95
Events Management is the must-have introductory text providing a complete A-Z of the principles and practices of planning, managing and staging events. The book: introduces the concepts of event planning and management presents the study of events management within an academic environment discusses the key components for staging an event, covering... more...
- Goodfellow Publishers Ltd 2012; US$ 48.00
Provides the ?whys? and ?hows?of customer service. Easy to read, very current, and full of references to all the latest research. Chapters cover financial and behavioural consequences of customer service, consumer trends, developing and maintaining a service culture, managing service encounters, CRM and much more. more...
- Wiley 2015; US$ 120.00 US$ 104.00
Extensively revised and updated edition of the bestselling textbook, provides an overview of recent global airline industry evolution and future challenges Examines the perspectives of the many stakeholders in the global airline industry, including airlines, airports, air traffic services, governments, labor unions, in addition to passengers ... more...
- Electronic & Database Publishing, Inc. 2005; US$ 37.95
This volume is an all-inclusive manual for tourism professionals and anyone who aspires to join the world of travel & tourism. It offers the travel professional (and those aspriting to such) an exciting, challenging and rewarding career guide with considerable growth opportunities, as well as a chance to see the world. This useful and instructional... more...
- Wiley 2010; US$ 24.95 US$ 20.99
"In this solar system of culinary stars, there is a newborn one that shines very bright. Chef Spike Mendelsohn has a pulse on the American heartbeat for delicious, soul-satisfying comfort foods from his crowd-pleasing restaurant on Capitol Hill that has pleased Presidents and celebs. Enjoy the Good Stuff recipes and see why folks are coming back for... more...
- Ebury Publishing 2013; US$ 19.73
The RIVER CAFE COOKBOOKS are a publishing phenomenon, with over a quarter of a million sold. Following a successful pilot on BBC, Rose Gray and Ruth Rogers were asked by Channel 4 to make a series in which they showed how to make some of their fantastic dishes and explained why they cook how they do. This unique book, which is photographed at both... more...
- Farrar, Straus and Giroux 2007; US$ 7.39
Unpretentious, sophisticated, and always appetizing advice from a celebrated authority For more than thirty years, R. W. Apple Jr. roamed the United States as an eyewitness to history. Here, in Apple's America , his robust enthusiasm for the food and culture of New England, the South and West, the Atlantic and Pacific coasts, and his native Middle... more...
- McGraw-Hill Education 2010; US$ 9.95 US$ 8.96
The BRIC countries--as Brazil, Russia, India, and China are referred to collectively--are where the money is going to be in the 21st century. Be ready to go where the money is. But first, do your research. Passport to Global Business Etiquette: The BRIC Countries will help you greet, negotiate, and entertain your prospects and clients. Featuring... more...
- Port Campbell Press 2011; US$ 14.99
Fulfilling the dream of many a book-lover, Annette Freeman bravely stepped outside her mid-life comfort zone and opened a bookshop cafe in the heart of Sydney. 'Tea In The Library' became a beloved haven of readers and a cosy forum for writers. Plus a great place for coffee - and nineteen varieties of tea. But behind the scenes were anxieties... more...
- Potter/TenSpeed/Harmony 2012; US$ 9.95
Featuring luxurious concoctions ranging from ancient Latin American originals and European café classics to comforting childhood treats. No longer just a simple, syrupy sweet drink, today's hot chocolates are brimming with extraordinary flavors like cayenne, vanilla beans, Nutella, buttered rum, pistachios, wasabi, peanut butter, and malted milk... more...