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- Taylor and Francis 2014; US$ 125.00
Call centers have come, in the last three decades, to define the interaction between corporations, governments, and other institutions and their respective customers, citizens, and members. The offshoring and outsourcing of call center employment, part of the larger information technology and information-technology-enabled services sectors, continues... more...
- Taylor and Francis 2014; US$ 42.95
During this era of construction of the information superhighway, this volume presents a prudent analysis of the pros and cons of continuing state regulation of telecommunications. While interested parties either attack or defend state regulation, careful scholarly analysis is required to strike the appropriate balance of regulatory federalism. Focusing... more...
- Hoover Institution Press 2013; US$ 14.99
In this riveting treatise, coauthors Bob Zelnick and Eva Zelnick sound the alarm on the debilitating effect that looming regulations, rules, and powerful interests would have on today?s regulation-free Internet. The authors lay out the imminent threats—from “network neutrality? to FCC regulations—that would rob this global, society-changing, communication... more...
- International Development Research Centre 1998; US$ 20.00
This is the French edition of'' From Workplace to Workspace.''From a desktop, e-mail provides a quick, reliable and cost-effective link to the world at large, changing a traditional ''workplace'' into a ''workspace'' that crosses even international boundaries.In developing areas of the world such as Africa, Asia and Latin America, e-mail lists are... more...
- International Development Research Centre 1999; US$ 20.00
In developing regions of the world, email currently extends much further than does any other Internet-based technology. While email lists have evolved as a powerful tool for collaboration in Africa, Asia, and Latin America, experienced users are few and far between. This guide provides practical and useful advice on how to set up an email list, how... more...
- International Labour Office 2003; US$ 15.75
Contains a summarized compilation of the replies from Governments and from employers and workers organizations concerning the adoption of a Protocol to the Seafarers Identity Documents Convention, 1958 (No. 108) more...
The Impact on Seafarers Living and Working Conditions of Changes in the Structure of the Shipping IndustryInternational Labour Office 2001; US$ 18.00
- Emerald Group Publishing Limited 2009; US$ 199.00
This e-book reflects a number of dimensions of social inclusion, such as identity, location, policy, and technology. It demonstrates how the values of social inclusion within the broad area of scholarship on ICTs can be theorized and described in multiple ways. The papers range from how the intersection of gender, race and class identity shape the... more...