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Most popular at the top
- University of Chicago Press 2012; US$ 21.00
When we think of segregation, what often comes to mind is apartheid South Africa, or the American South in the age of Jim Crow?two societies fundamentally premised on the concept of the separation of the races. But as Carl H. Nightingale shows us in this magisterial history, segregation is everywhere, deforming cities and societies worldwide. Starting... more...
- Infinite Ideas 2012; US$ 9.95
Many of us have at some time toyed with the idea of starting our own businesses or becoming self-employed. There are many positive aspects to being your own boss: you choose the hours you want to work, but it can be daunting, and many of us ditch the dream in favor of the easy yet dreary life, which is why this book is here to help. We?ve thumbed through... more...
OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service KnowledgeHodder Education 2012; US$ 15.98
A complete guide to the Level 2 NVQ in Customer Service course. more...
- Wiley 2012; US$ 24.95 US$ 21.99
THE NEW YORK TIMES BESTSELLER and #1 WALL STREET JOURNAL BESTSELLER Risky Is the New Safe is a different kind of book for a different kind of thinking—a thought-provoking manifesto for risk takers. It will challenge you to think laterally, question premises, and be a contrarian. Disruptive technology, accelerating speed of change and... more...
- Wiley 2013; US$ 26.95 US$ 23.36
What makes a good leader? Ten leaders, ten key virtues This readable distillation of the core common features of successful leaders shows how an individual's character, and especially their virtue, is the defining factor. Without these ten vital virtues, leadership becomes "misleadership." The authors, both renowned business ethicists, combine theory... more...
- Stanford University Press 2013; US$ 27.95 US$ 25.50
Rooted in the study of chaos and complexity, Adaptive Action introduces a simple, common sense process that will guide you and your organization into reflective action. This elegant method prompts readers to engage with three deceptively simple questions: What? So what? Now what? The first leads to careful observation. The second invites you to... more...
- Wiley 2013; US$ 22.95 US$ 19.99
Proven techniques to master the art of the cold call Cold calling is not only one of the fastest and most profitable ways to initiate a new sales contact and build business; it's also one of the most dreaded—for the salesperson and the recipient. Smart Callin g has the solution: Art Sobczak's proven, never-experience-rejection-again system.... more...
- Wiley 2014; US$ 60.00 US$ 52.00
This is the seventh edition of International Management Behavior , an established text for students and executives developing the knowledge, perspective and skills required for leading and managing people in global business. This guide provides a comprehensive overview of international management, structured around the core challenges and opportunities... more...
- SAGE Publications 2014; US$ 29.00
Human capital is an essential component of the market value as well as brand value of every organization. HRD Audit presents the first-ever comprehensive approach to evaluating and re-designing human resource development (HRD) function and interventions, and maximizing their contribution to business goals and human capital formation. A unique feature... more...