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- SAGE Publications 2013; US$ 49.95
The concept of customer engagement has evolved as a powerful tool for building a profitable approach to customer management. Profitable Customer Engagement is an authoritative book that communicates the fundamentals of profitable customer engagement by proposing a customer engagement value (CEV) framework. It is a first-of-its-kind book that outlines... more...
- Hodder Education 2013; US$ 14.38
Get your best grades with this Cambridge International AS and A Level Business Studies Revision Guide . - Manage your own revision with step-by-step support from experienced examiners Sandie Harrison and David Milner. - Maintain an appropriate international focus in exams with examples and case studies from around the world. - Get the top marks by... more...
- Two Harbors Press 2009; US$ 9.99
Your most important strategic and competitive advantage is right in front of yougrow your culture, and youll grow your company! Driving to Perfection: Achieving Business Excellence by Creating a Vibrant Culture is not your average business book. It was written by someone with 25 years of hands-on business experience who has been (and still... more...
- Taylor and Francis 2014; US$ 47.95
The no-nonsense clarity of Jeston and Nelis? approach has helped literally thousands of businesses successfully implement a BPM project. NEW TO THIS EDITION: New and revised case studies throughout Enhanced pedagogy: now includes learning outcomes, chapter topics, learning objectives, highlighted key points, chapter summaries, critical discussion... more...
- Edward Elgar Publishing 2014; US$ 60.00
Co-operatives are found in all industry sectors and almost all countries around the world. However, despite their significant economic and social contributions, the academic literature has largely ignored these important businesses. This book is a detailed examination of the co-operative enterprise business model and the factors that help to enhance... more...
- International Monetary Fund 2014; US$ 20.00
Financial Crises: Causes, Consequences, and Policy Responses provides a comprehensive overview of research into financial crises and policy lessons learned. The book covers a wide range of crises, including banking, balance of payments, and sovereign debt crises. It begins with an overview of the various types of crises and introduces a comprehensive... more...
- Oxford University Press, USA 2010; US$ 72.99
Written by four recognized experts with senior experience in research and government, this text is the first comprehensive survival kit for students and practitioners of economic policy. It is set to become an indispensable resource for everyone involved or interested in modern economic policy. Academic scholars willing to engage in policy discussions... more...
- George Sarris 2014; US$ 3.99
I revealed to Congress in 2008 that the United States Air Force was operating a fleet of specialized reconnaissance aircraft (RC-135s) that were not airworthy. The agency retaliated with an immediate attack on my character to divert attention away from the maintenance issues that I had reported. The diversion included a trip through the Pentagon, Congress,... more...
- Hackett Publishing Company, Inc. 2004; US$ 9.95
Stephen Nathanson?s clear-sighted abridgment of Principles of Political Economy, Mill?s first major work in moral and political philosophy, provides a challenging, sometimes surprising account of Mill?s views on many important topics: socialism, population, the status of women, the cultural bases of economic productivity, the causes and possible cures... more...
- Wiley 2013; US$ 24.00
The benchmark guide to marketing and PR, updated with the latest social media and marketing trends, tools, and real-world examples of success The New Rules of Marketing & PR, 4th Edition is the pioneering guide to the future of marketing, an international bestseller with more than 300,000 copies sold in over 25 languages. It offers... more...