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Most popular at the top

  • Designing the Best Call Center for Your Businessby Brendan B. Read

    CRC Press 2005; US$ 49.95

    Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f more...

  • The Call Center Dictionaryby Madeline Bodin

    CRC Press 2014; US$ 35.95

    Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss, more...

  • Petroleum Related Rock Mechanicsby Erling Fjar; R.M. Holt; A.M. Raaen; R. Risnes; P. Horsrud

    Elsevier Science 2008; US$ 175.00

    Engineers and geologists in the petroleum industry will find Petroleum Related Rock Mechanics, 2E, a powerful resource in providing a basis of rock mechanical knowledge - a knowledge which can greatly assist in the understanding of field behavior, design of test programs and the design of field operations. Not only does this text give an introduction... more...

  • Sustaining Leanby AME - Association for

    CRC Press 2008; US$ 24.95

    The Case for Lean Culture  by David Mann(4 th issue 2003) Leading the Working Culture Revolution (1 st issue 2005) Thriving on Continuous Learning at Hewlett-Packard America?s Software Manufacturing (ASM) (2 nd issue 2005) Batesville Casket Company?s Culture of Continuous Improvement (1 st issue 2004) 5S at Deceunick North America?s... more...

  • How Spacecraft Flyby Graham Swinerd

    Springer New York 2008; US$ 27.50

    Uniquely explains spaceflight without assuming technical background on the part of the reader Technical content is presented to readers without recourse to mathematics Written in an approachable, informal and humorous style to appeal to a wide audience more...

  • Cradle to Cradleby Michael Braungart; William McDonough

    Random House 2009; US$ 14.38

    'Reduce, reuse, recycle' urge environmentalists; in other words, do more with less in order to minimize damage. But as architect William McDonough and chemist Michael Braungart point out in this provocative, visionary book, this approach only perpetuates the one-way, 'cradle to grave' manufacturing model, dating to the Industrial Revolution, that... more...

  • Bayesian Estimation and Trackingby Anton J. Haug

    Wiley 2012; US$ 133.00

    A practical approach to estimating and tracking dynamic systems in real-worl applications Much of the literature on performing estimation for non-Gaussian systems is short on practical methodology, while Gaussian methods often lack a cohesive derivation. Bayesian Estimation and Tracking addresses the gap in the field on both accounts, providing... more...

  • Probability and Random Processesby Scott Miller; Donald Childers

    Elsevier Science 2012; US$ 89.95

    Miller and Childers have focused on creating a clear presentation of foundational concepts with specific applications to signal processing and communications, clearly the two areas of most interest to students and instructors in this course. It is aimed at graduate students as well as practicing engineers, and includes unique chapters on narrowband... more...

  • Digital Filmmaking for Beginners A Practical Guide to Video Productionby Michael Hughes

    McGraw-Hill Education 2012; US$ 27.00

    Discover how to create professional-quality digital videos--faster than you can say "lights, camera, action" Digital video cameras are everywhere--even on our phones! But cameras don't make great movies; filmmakers do. Written by a seasoned pro with 40 years of teaching experience, Digital Filmmaking for Beginners is your fully illustrated introduction... more...

  • Compact NMRby Bernhard Blümich; Sabina Haber-Pohlmeier; Wasif Zia

    De Gruyter 2014; US$ 98.00

    Nuclear Magnetic Resonance (NMR) spectroscopy is the most popular method for chemists to analyze molecular structures while Magnetic Resonance Imaging (MRI) is a non-invasive diagnostic tool for medical doctors that provides high-contrast images of biological tissue depicting the brain function and the beating heart. The book offers a... more...