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Telephone industry

Most popular at the top

  • North American Area Codesby MobileReference

    MobileReference.com 2010; US$ 3.99

    Don't ever search for area codes again! This book brings North American Area Codes to your fingertips.TABLE OF CONTENTS:Area Codes: 200 | 300 | 400 | 500 | 600 | 700 | 800 | 900By state, province or country: United States | Canada | Caribbean and BermudaNumbering Plan: Current system | Dialing plans | Charges | History | Calls to Mexico (until... more...

  • Die Call-Center-Fabrikby Roland Csenar

    Diplomica Verlag 2008; US$ 39.14

    So gut wie jeder Konsument hat in seinem Leben schon einmal ein Call Center in Anspruch genommen - sei es, um Hilfe bei Problemen mit dem Computer, Handy oder dergleichen zu bekommen oder einfach, um etwas zu bestellen. Die Dienste eines Call Centers werden über sogenannte Hotlines beworben und können über leicht zu merkende Telefonnummern erreicht... more...

  • Im Schatten des Marktesby Hajo Holst

    Campus Verlag 2011; US$ 28.00

    Die Callcenter-Branche hat einen schlechten Ruf: Der Verdienst ist häufig niedrig, selbst dort, wo die Interessen der Arbeitnehmer durch Betriebsräte vertreten werden. Hajo Holst untersucht, wie die von den Auftraggebern geschürte Konkurrenz zwischen Dienstleistungsunternehmen und internen Callcentern sich in den kollektiven Arbeitsbeziehungen der... more...

  • Überwachtes Deutschlandby

    Vandenhoeck & Ruprecht 2014; US$ 26.49

    Postzensur und Telefon- und Internetüberwachung sind Kennzeichen autoritärer Staaten und Diktaturen. Der NSA-Abhörskandal beweist jedoch, dass auch in westlichen Demokratien großflächig abgehört und spioniert wird. Die Grundlagen für die Spionage der USA auf deutschem Boden bestehen bereits seit den 1950er-Jahren. Massenweise Postsendungen wurden geöffnet,... more...

  • Answer the Callby Aimee Carrillo Rowe; Sheena Malhotra; Kimberlee Pérez

    University of Minnesota Press 2013; US$ 75.00

    Drawing from interviews with agents, trainers, managers, and CEOs at call centers in Bangalore and Mumbai, Answer the Call shows that workers in call centers are not quite in India or America but rather in a state of ?virtual migration.? Encouraged to steep themselves in American culture, the agents come to internalize and perform Americanness... more...

  • Sales Management by Rodney Overton

    Martin Books 2007; US$ 24.95

    Issues for Sales Managers, business owners and those likely to assume the role of managing a sales team, such as recruiting, motivating, creating and leading a sales team. Overviews the skills required to successfully manage a sales team, and how to maximise, control and measure their performance and set budgets and territories. Includes: The... more...

  • Country Calling Codes, Dialing Instructions, and Worldwide Emergency Phone Numbersby MobileReference

    MobileReference.com 2007; US$ 9.99

    Don''t ever search for dialing instructions again! This book brings you Country Codes, Dialing Instruction, Worldwide Emergency Phone Numbers and more in one package. FREE 1st half of the book in the trial version. How to call to any country. How to call from any country. Detailed national dialing instruction for 270 countries. Worldwide Emergency... more...

  • Plunkett's Transportation, Supply Chain & Logistics Ind. Alm. 2010by Jack W. Plunkett

    Plunkett Research, Ltd. 2010; US$ 299.99

    Market research guide to the transportation, supply chain and logistics industry – a tool for strategic planning, competitive intelligence, employment searches or financial research. Contains trends, statistical tables, and an industry glossary. Includes one page profiles of transportation, supply chain and logistics industry firms, which provides... more...

  • Call-Center-Management und Mitarbeiterzufriedenheitby Prof. Dr. Karl Werner Hansmann; Yvonne Scupin

    Deutscher Universitätsverlag 2007; US$ 99.00

    Yvonne Scupin präsentiert einen Überblick über das Call-Center-Management und analysiert mit Hilfe einer empirischen Erhebung die Mitarbeiterzufriedenheit. more...

  • Marine Insurance in the Netherlands 1600-1870by Sabine Go; Sadik Harchaoui; Halim El Madkouri; Baukje Sijses

    Amsterdam University Press 2009; US$ 59.95

    Marine insurance has been of great importance to the expansion of long distance trade and economic growth in the early modern period, in particular for seafaring nations such as the Dutch Republic. The Amsterdam market became Europes leading insurance market and within the Republic other insurance systems also emerged. Little is known about the differing... more...