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Most popular at the top
- University of Minnesota Press 2013; US$ 75.00
Drawing from interviews with agents, trainers, managers, and CEOs at call centers in Bangalore and Mumbai, Answer the Call shows that workers in call centers are not quite in India or America but rather in a state of ?virtual migration.? Encouraged to steep themselves in American culture, the agents come to internalize and perform Americanness... more...
- Martin Books 2007; US$ 24.95
Issues for Sales Managers, business owners and those likely to assume the role of managing a sales team, such as recruiting, motivating, creating and leading a sales team. Overviews the skills required to successfully manage a sales team, and how to maximise, control and measure their performance and set budgets and territories. Includes: The... more...
- MobileReference.com 2007; US$ 9.99
Don''t ever search for dialing instructions again! This book brings you Country Codes, Dialing Instruction, Worldwide Emergency Phone Numbers and more in one package. FREE 1st half of the book in the trial version. How to call to any country. How to call from any country. Detailed national dialing instruction for 270 countries. Worldwide Emergency... more...
- Penguin Publishing Group 2010; US$ 14.95
Read Ammon Shea's blogs and other content on the Penguin Community. A surprising, lively, and rich history of that ubiquitous doorstop that most of us take for granted. Ammon Shea is not your typical thirtysomething book enthusiast. After reading the Oxford English Dictionary from cover to cover (and living to write about it in Reading... more...
- Plunkett Research, Ltd. 2010; US$ 299.99
Market research guide to the transportation, supply chain and logistics industry a tool for strategic planning, competitive intelligence, employment searches or financial research. Contains trends, statistical tables, and an industry glossary. Includes one page profiles of transportation, supply chain and logistics industry firms, which provides... more...
- Amsterdam University Press 2009; US$ 59.95
Marine insurance has been of great importance to the expansion of long distance trade and economic growth in the early modern period, in particular for seafaring nations such as the Dutch Republic. The Amsterdam market became Europes leading insurance market and within the Republic other insurance systems also emerged. Little is known about the differing... more...
- BRILL 2009; US$ 107.00
The author examines the growth and development of Japan?s modern shipping and shipbuilding industries across a wide range of topics, through the pre-war, Pacific War and post-war periods, to the transfer of shipping technology, the role of bulk carriers and world trade and the organization and structure of the Japanese merchant navy. more...
- McFarland & Company, Inc., Publishers 2012; US$ 55.00
In 1881, the dynamic Baltimorean Bernard N. Baker established the Atlantic Transport Line, an American-owned but British-operated steamship company with service from London to New York that became famous for shipping expensive livestock and for carrying only first-class passengers. Although moderately sized, the company remained a significant presence... more...
- Plunkett Research, Ltd. 2012; US$ 299.99
A complete market research guide to the transportation, supply chain and logistics industries - for strategic planning, competitive intelligence, employment searches or financial research. Contains our famous trends analysis, statistical tables and glossary. Includes our profiles of the top 500 global transportation, supply chain and logistics firms,... more...