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- Deutscher Universitätsverlag 2007; US$ 99.00
Yvonne Scupin präsentiert einen Überblick über das Call-Center-Management und analysiert mit Hilfe einer empirischen Erhebung die Mitarbeiterzufriedenheit. more...
- Amsterdam University Press 2009; US$ 59.95
Marine insurance has been of great importance to the expansion of long distance trade and economic growth in the early modern period, in particular for seafaring nations such as the Dutch Republic. The Amsterdam market became Europes leading insurance market and within the Republic other insurance systems also emerged. Little is known about the differing... more...
- BRILL 2009; US$ 107.00
The author examines the growth and development of Japan?s modern shipping and shipbuilding industries across a wide range of topics, through the pre-war, Pacific War and post-war periods, to the transfer of shipping technology, the role of bulk carriers and world trade and the organization and structure of the Japanese merchant navy. more...
- McFarland & Company, Inc., Publishers 2012; US$ 55.00
In 1881, the dynamic Baltimorean Bernard N. Baker established the Atlantic Transport Line, an American-owned but British-operated steamship company with service from London to New York that became famous for shipping expensive livestock and for carrying only first-class passengers. Although moderately sized, the company remained a significant presence... more...
- Plunkett Research, Ltd. 2012; US$ 299.99
A complete market research guide to the transportation, supply chain and logistics industries - for strategic planning, competitive intelligence, employment searches or financial research. Contains our famous trends analysis, statistical tables and glossary. Includes our profiles of the top 500 global transportation, supply chain and logistics firms,... more...
- Plunkett Research, Ltd. 2013; US$ 349.99
A complete market research guide to the transportation, supply chain and logistics industriesfor strategic planning, competitive intelligence, employment searches or financial research. Contains our famous trends analysis, statistical tables and glossary. Includes our profiles of the top 500 global transportation, supply chain and logistics firms,... more...
- Andrews UK 2013; US$ 10.49
The Ismay Line charts the rise and fall of one of the most eminent British shipping companies - and tells the story of the family behind it. The founder of the White Star Line, T H Ismay, pioneered a revolutionary design of iron steamships, built for him by Harland & Wolff of Belfast. By the time of his death in 1899 he had become the most successful... more...
- Institute of Southeast Asian Studies 2013; US$ 64.87
This exemplary work of international collaboration takes a comparative approach to the histories of Northeast and Southeast Asia, with contributions from scholars from Japan, Korea and the Englishspeaking academic world. The new scholarship represented by this volume demonstrates that the vast and growing commercial interactions between the countries... more...
- Taylor and Francis 2014; US$ 140.00
Call centers have come, in the last three decades, to define the interaction between corporations, governments, and other institutions and their respective customers, citizens, and members. The offshoring and outsourcing of call center employment, part of the larger information technology and information-technology-enabled services sectors, continues... more...