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- Springer 2014; US$ 54.99
The aim of this book is to investigate critical economic aspects and price risks along international pellet supply chains and to offer new insights into the interconnections between the sector, the various supply risks within the market and guidelines for de-risking biomass supply chains. It provides three real case studies as practical examples of... more...
- Taylor and Francis 2014; US$ 140.00
Call centers have come, in the last three decades, to define the interaction between corporations, governments, and other institutions and their respective customers, citizens, and members. The offshoring and outsourcing of call center employment, part of the larger information technology and information-technology-enabled services sectors, continues... more...
- Vandenhoeck & Ruprecht 2013; US$ 25.24
Postzensur und Telefon- und Internetüberwachung sind Kennzeichen autoritärer Staaten und Diktaturen. Der NSA-Abhörskandal beweist jedoch, dass auch in westlichen Demokratien großflächig abgehört und spioniert wird. Die Grundlagen für die Spionage der USA auf deutschem Boden bestehen bereits seit den 1950er-Jahren. Massenweise Postsendungen wurden geöffnet,... more...
- University of Minnesota Press 2013; US$ 75.00
Drawing from interviews with agents, trainers, managers, and CEOs at call centers in Bangalore and Mumbai, Answer the Call shows that workers in call centers are not quite in India or America but rather in a state of ?virtual migration.? Encouraged to steep themselves in American culture, the agents come to internalize and perform Americanness... more...
- Seaforth Publishing 2013; US$ 36.00
This new book, beautifully illustrated with a magnificent collection of over 300 photographs, covers the development of a much-loved type of vessel, the 'classic' cross channel or short sea passenger ferry often described as a liner in miniature. From the mid-19th century paddle ferries slowly evolved into screw-driven steamers but it was the... more...
- World Bank Publications 2013; US$ 19.99
Like many of its Southeast Asian neighbors, Vietnam faces the twin challenges of sustaining economic growth and protecting the environment. On the one hand, the impressive poverty reduction and growth performance attained over the past 25 years is now challenged by slower global and domestic growth, more intense international competition for foreign... more...
- Institute of Southeast Asian Studies 2013; US$ 64.87
This exemplary work of international collaboration takes a comparative approach to the histories of Northeast and Southeast Asia, with contributions from scholars from Japan, Korea and the Englishspeaking academic world. The new scholarship represented by this volume demonstrates that the vast and growing commercial interactions between the countries... more...
- Taylor and Francis 2013; US$ 565.00
This book is a single reference source of marine cargo insurance law, arranged by reference to the recently revised Institute Cargo Clauses, the most widely used standard form of marine cargo insurance cover. The work examines marine cargo insurance by reference to English and foreign legal cases and the Marine Insurance Act 1906. This book provides:... more...
- Andrews UK 2013; US$ 10.49
The Ismay Line charts the rise and fall of one of the most eminent British shipping companies - and tells the story of the family behind it. The founder of the White Star Line, T H Ismay, pioneered a revolutionary design of iron steamships, built for him by Harland & Wolff of Belfast. By the time of his death in 1899 he had become the most successful... more...
- Ashgate Publishing Ltd 2013; US$ 114.95
This ground-breaking book offers one of the first real qualitative sociological investigations of a relatively new form of employment, to see what life is like on the 'post-industrial assembly line', whilst also taking a close look at the nature of class, identity and subjectivity in relation to young people coming of age in a world dramatically... more...