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Coping with Difficult People

The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work

Coping with Difficult People by Robert M. Bramson
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Bosses, friends, family members, they've made  your life hell -- until now! Based on fourteen years  of research and observation, Dr. Robert Bramson's  proven-effective techniques are guaranteed to help  you right the balance and take charge of your  life. Learn how to:

Stand up to anyone --  without fighting.

Blunt a sniper's  attack.

Get a clam to talk.

Cut off a  Sherman tank at the pass.

Manage  bulldozers.

Get stallers off the dime.

  Move a complainer into a problem-solving  mode.

Learn the six basic steps that allow you to  cope with just about anyone. Reclaim the power  the rightfully belongs to you in any relationship!
Random House Publishing Group; November 2012
240 pages; ISBN 9780307831217
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Title: Coping with Difficult People
Author: Robert M. Bramson