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Everyone’s Guide to the Consumer Protection Act

Everyone’s Guide to the Consumer Protection Act by Clive Gibson
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Whether you want to buy a television or a car, provide a service, file a consumer complaint or return an item to a seller, you need to know your rights under the new Consumer Protection Act … The CP Act has given every South African rights and obligations that up until now have not been an issue, and ignorance of the law is not a defence. This easily accessible guide explains how, among other things, the CP Act aims to:- Promote and protect the economic interests of consumers;- Improve access to, and the quality of, information that is necessary so that consumers are able to make informed choices;- Protect consumers from hazards to their well-being and safety;- Develop effective means of redress for consumers; and- Promote and provide for consumer education. Everyone’s Guide to the Consumer Protection Act is therefore essential reading for all South Africans – every home should have one.
Penguin Random House South Africa; January 2013
280 pages; ISBN 9781770224919
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Title: Everyone’s Guide to the Consumer Protection Act
Author: Clive Gibson; Geoff Hull
 
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ISBNs
9781770224902
9781770224919
9781770224926