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The Emotionally Intelligent Workplace

How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations

The Emotionally Intelligent Workplace by Cary Cherniss
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How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.
Wiley; April 2003
385 pages; ISBN 9780787961053
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Title: The Emotionally Intelligent Workplace
Author: Cary Cherniss; Daniel Goleman; Warren Bennis
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