The Leading eBooks Store Online 4,293,432 members ⚫ 1,430,845 ebooks

New to eBooks.com?

Learn more

Understanding, Managing and Implementing Quality

Frameworks, Techniques and Cases

Understanding, Managing and Implementing Quality by Jiju Antony
Buy this eBook
US$ 82.95
(If any tax is payable it will be calculated and shown at checkout.)
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
Taylor and Francis; September 2002
255 pages; ISBN 9781134596164
Read online, or download in secure PDF format
Title: Understanding, Managing and Implementing Quality
Author: Jiju Antony; David Preece