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Collection Management Handbook

The Art of Getting Paid

Collection Management Handbook by A. Michael Coleman
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You don’t have to be gifted to be a great credit collector. All you need is a desire to learn from the best.. . . and that’s the level of expertise this exhaustively researched volume puts right at your fingertips. The Collection Management Handbook puts you on the fast track to becoming a debt recovery dynamo. Drawing on actual cases from the collection industry’s top achievers, this expanded edition redefines collection methodology. Focusing on multiple avenues of strategic creditor recourse, it goes beyond yesterday’s dunning notices, showing you how to extract money from the most hard-to-reach nonpaying customers.

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Wiley; April 2004
306 pages; ISBN 9780471483946
Read online, or download in secure PDF format
Title: Collection Management Handbook
Author: A. Michael Coleman
 
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ISBNs
047148394X
9780471456049
9780471483946