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The Most Important Conversation

The Most Important Conversation by Susan Greene
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Finally, there is a book that tells you how to handle the toughest problem in our organizations, homes and sports today - how to talk to someone when you are irritated, angry or hurt. Did you know when you are upset you disconnect from that part of the brain where you effectively solve problems? You can't think straight. According to The Most Important Conversation Is the One You're Not Having the tool Report Report Report allows you to quickly gain control and get your power back.
Double Dragon Publishing; September 2001
128 pages; ISBN 9780968963036
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Title: The Most Important Conversation
Author: Susan Greene