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Crisis Management

Leading in the New Strategy Landscape

Crisis Management by William Rick Crandall
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Offering a strategic orientation to crisis management, this fully updated edition of Crisis Management: Leading in the New Strategy Landscape, Second Edition by William "Rick" Crandall, John A. Parnell, and John E. Spillan helps readers understand the importance of planning for crises within the wider framework of an organization's regular strategic management process. This strikingly engaging and easy-to-follow text focuses on a four-stage crisis management framework: 1) Landscape Survey: identifying potential crisis vulnerabilities, 2) Strategic Planning: organizing the crisis management team and writing the plan, 3) Crisis Management: addressing the crisis when it occurs, and 4) Organizational Learning: applying lessons from crises so they will be prevented or mitigated in the future.
SAGE Publications; February 2013
384 pages; ISBN 9781483315461
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Title: Crisis Management
Author: William Rick Crandall; John A. Parnell; John E. (Edward) Spillan
 
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ISBNs
9781412991681
9781452256245
9781483315461