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Health Operations Management

Patient Flow Logistics in Health Care

Health Operations Management by Jan Vissers
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Health operations management is defined as ‘the analysis, design, planning, and control of all of the steps necessary to provide a service for a client’. In other words, it is concerned with identifying the needs of clients, usually patients, and designing and delivering services to meet their needs in the most effective and efficient manner.

Addressing this key healthcare industry challenge, this informative textbook crosses geographical boundaries to outline the logical steps of health operations management, focusing on the management of patient flows and resources. Until now, healthcare professionals, practitioners and students interested in this topical issue consulted general operations management textbooks, but with discussions of related fields (such as healthcare quality assurance and performance management) this dedicated volume now provides a much more relevant read.

Featuring theoretical framework and practical case studies, this book also covers subjects such as hospital planning and supply chain management in healthcare, and will be a valuable reference for students and researchers in the fields of healthcare management, operations management and patient flow logistics.

Taylor and Francis; August 2005
280 pages; ISBN 9781134348008
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Title: Health Operations Management
Author: Jan Vissers; Roger Beech
 
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ISBNs
0203356799
9780203356791
9780415323956
9781134347988
9781134348008