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Redefining Financial Services

The New Renaissance in Value Propositions

Redefining Financial Services by Joseph A. DiVanna
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Redefining Financial Services explores the fundamental redefinition of the role of financial intermediaries in the new century. Combining empirical knowledge with a historical approach, the author reveals that seven centuries of advances in technology have changed the nature of financial services very little. Examining the state of financial services today in the context of the new economy's evolution, Joe DiVanna investigates what changes are happening in the financial industry, where they are occurring, how they are materializing and, more importantly, why.
Palgrave Macmillan; June 2002
289 pages; ISBN 9781403907219
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Title: Redefining Financial Services
Author: Joseph A. DiVanna