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Getting Started in Six Sigma

Getting Started in Six Sigma by Michael C. Thomsett
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The basics behind the Six Sigma quality control technique

Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical and complex. This book is a basic guide to those who are new to the concept, and though this is a complex subject, the concepts involved are not too complex for readers to grasp. Getting Started in Six Sigma demonstrates how an employee or supervisor can implement Six Sigma successfully without having to become technically familiar with process-oriented models or statistical modeling.

Wiley; November 2004
224 pages; ISBN 9781119523581
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Title: Getting Started in Six Sigma
Author: Michael C. Thomsett
 
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