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The Baptist Health Care Journey to Excellence

Creating a Culture that WOWs!

The Baptist Health Care Journey to Excellence by Al Stubblefield
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"This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking."—Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement

The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!

Wiley; December 2004
ISBN 9781118046098
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Title: The Baptist Health Care Journey to Excellence
Author: Al Stubblefield
 
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