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Rude Awakenings

Overcoming Civility Crisis in the Workplace

Rude Awakenings by Giovinella Gonthier
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Prevent workplace incivility from poisoning your business with this turnkey program for teaching civility and respect.

A nationwide civility crisis is fast draining employee energy, corporate productivity, and consumer goodwill. Rude Awakenings presents a proactive program for dealing with incivility and the prevention of its escalation into a civil lawsuit, bad press, or violence.
Dearborn Trade Publishing; April 2002
245 pages; ISBN 9781597341479
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Title: Rude Awakenings
Author: Giovinella Gonthier