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Engineering and Technology Management Tools and Applications

Engineering and Technology Management Tools and Applications by B.S. Dhillon
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Career success for engineers who wish to move up the management ladder, requires more than an understanding of engineering and technological principles – it demands a profound understanding of today’s business management issues and principles. In this unique book, the author provides you with a valuable understanding of contemporary management concepts and their applications in a technical organization. You get in-depth coverage of product selection and management, engineering design and product costing, concurrent engineering, value management, configuration management, risk management, reengineering strategies and benefits, managing creativity and innovation, information technology management, and software management. The large number of solved examples highlighted throughout the text underscore the value of this book as an indispensable “How To” manual, and library reference piece.


Introduction -- Management History. Engineering and Technology Management Background. Terms and Definitions. Management Goals, Characteristics and Traditional Versus Modern Management. Engineering and Technology Management Challenges and Skill Elements. Useful Information on Engineering and Technology Management. Problems. References.

Organizing and Human Element -- Introduction. Planning an Organization and Changing Organizational Structures. Organizing Elements and Centralization and Decentralization of Organizations. Methods of Organization. Engineering Department Functions and Guidelines for Organizing an Engineering Department. Needs of an Engineer and Transition of an Engineer to a Management Position. Qualities and Activities of a Manager and Span of Control. Committees and Meetings. Motivational Tools and Displacing Managers. Problems. References.

Tools for Making Effective Engineering and Technology Management Decisions -- Introduction. Optimization Methods. Discounted Cash Flow Analysis and Depreciation Methods. Forecasting Techniques. Decision Trees. Fault Tree Analysis (FTA). Failure Mode and Effect Analysis (FMEA). Useful Mathematical Models for Managers. Problems. References.

Project Selection and Management -- Introduction. Project Selection Factors. Project Selection Approaches. Quantitative Project Selection Models. Need for Project Management and Project Organization Life Cycle Phases. Project Management Functions and Responsibilities. Project Manager Qualifications and Responsibilities. Project Management Methods. Guidelines for Ensuring Project Success. Problems. References.

Management of Engineering Design and Product Costing -- Introduction. Types of Designs and Design Approach. Management Expectations from the Engineering Design Department. Management of Design Reviews. Management of Engineering Design Drawings. Engineering Designer Qualities. Reasons for Product Costing and an Approach for Estimating Product Cost. Product Life Cycle Costing. New Product Pricing. Problems. References.

Management of Proposals and Contracts -- Introduction. Technical Proposals Types. A Method for Developing a Good Technical Proposal. Proposal Components and Format. Design Specifications. Types of Contracts. Essential Contract Provisions and Contract Documents. Contract Negotiation Procedure and Important Points for a Successful Negotiation. Contract Negotiator’s Qualities and Models for Determining Escalation in Price. Problems. References.

Creativity and Innovation -- Introduction. Climate for Creativity and Ways to Develop Creativity. Creativity Barriers. New Idea Presentation and Evaluation. Creative Engineer and Manager Characteristics. Creativity Methods. Problems. References.

Concurrent Engineering -- Introduction. Concurrent Engineering Objectives. Concurrent Engineering Concept. Concurrent Engineering Introduction-Related Factors and Team. Concurrent Engineering Process-Related Approaches. Useful Concurrent Engineering Guidelines. Concurrent Engineering Risks and Advantages. Problems. References.

Value Engineering -- Introduction. Poor Value Factors and Organizations’ Reasons for Not Having A Value Engineering Program. Questions for Testing Value. Value Engineering Phases. Project Selection. Value Engineer’s Responsibilities and Characteristics. Useful Value Engineering Guidelines. Problems. References.

Reverse Engineering -- Introduction. Reverse Engineering Fundamentals and Approach. Reverse Engineering Application Candidates and Team. Reverse Engineering Documentation Approach. Traditional Versus Reverse Engineering Design Processes. Reverse Engineering Strategies and Benefits. Problems. References.

Configuration Management -- Introduction. Reasons for Changes in Products and Factors for Having a Configuration Management System. Configuration Management Goals and Poor Configuration Management Practice Symptoms. Configuration Management in Product Life Cycle. Configuration Management Organization and Manager’s Attributes and Functions. Effective Configuration Management Features. Software Configuration Management. Problems. References.

Reliability and Maintainability Management -- Introduction. Reliability and Maintainability Introductory Concepts. Reliability and Maintainability Tasks in the Equipment Life Cycle. Reliability and Maintainability Departments’ Functions. Rules and Tasks for Reliability Professionals. Pitfalls in Reliability Program Management. Problems. References.

Total Quality Management -- Introduction. TQM Goals and Principles. TQM Verses Traditional Approach. TQM Tools. TQM Philosophies. TQM Implementation Obstacles. Problems. References.

Safety Management -- Introduction. Terms and Definitions. Accident Losses. Liabilities and Safety Legislation. Engineers and Safety. Management and its Safety Responsibilities. Safety Analysis Methods. Safety Costing. Problems. References.

Risk Management -- Introduction. Risk Analysis Role and Objectives in System Life Cycle. Risk Analysis Process. Risk Analysis Methods. Benefits of Risk Analysis Studies. Problems. References.

Maintenance Management -- Introduction. Maintenance Engineering Objectives. Maintenance Department Functions and Organization. Maintenance Management Elements. Performance Measurement Indices. Problems. References.

Marketing for Technical Professionals -- Introduction. Marketing Functions. General Marketing Approach. Marketing Factors in Product Failures. Marketing Models. Problems. References.

Warranties, Ethical and Legal Factors -- Introduction. Reasons for the Warranty Needs and Warranty Obligations. Warranty Management. Trends in Warranty Claims and Warranty Costing. Ethical Concerns. Ethic Codes for Engineers. Legal Factors. Problems. References.

Reengineering -- Introduction. Reengineering Types. Reengineering Manpower. Reengineering Success and Failure Factors. Product Reengineering Associated Risks. Problems. References.

Information Technology Management -- Introduction. Information Technology and Its Associated Tools. Information Technology Management Goals. Information Technology Management Elements and Functions. Information Technology Management Approach. Information Technology Costing. Problems. References.

Software Engineering Management -- Introduction. Facts and Figures on Software. Software Engineering Process and Management. Software Management Functions and Responsibilities. Software Maintenance Problems and Its Management. Software Maintenance Manual. Problems. References.

B.S. Dhillon is a professor of engineering management in mechanical engineering at the University of Ottawa. He received his Ph.D. in industrial engineering from the University of Windsor. Dr. Dhillon received his M.S. in mechanical engineering and B.S. in electrical and electronic engineering from the University of Wales.

Artech House; July 2002
401 pages; ISBN 9781580535687
Read online, or download in secure PDF format
Title: Engineering and Technology Management Tools and Applications
Author: B.S. Dhillon