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A Survival Guide for Working with Humans

Dealing with Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult People

A Survival Guide for Working with Humans by Gini Graham Scott
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Between dealing with difficult people and navigating through unexpected and complicated situations, the typical day at the office involves making countless choices on how to engage with others. To succeed in the long run, good work relationships must be carefully developed and maintained.

"A Survival Guide for Working with Humans" presents real-life scenarios of specific work relationship problems, along with interactive quizzes, and answers on how to solve each of the problems. The book shows readers how to:

  • Deal with ethical dilemmas in the workplace
  • Resolve everyday conflicts
  • Know when to speak up, when not to, and what to say
  • Make a graceful retreat from an unwinnable confrontation
A snappy, conversational style combines with dozens of practical tools and examples to make a fascinating, essential book.
AMACOM; December 2003
222 pages; ISBN 9780814427590
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Title: A Survival Guide for Working with Humans
Author: Gini Graham Scott