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Crisis Communications

A Casebook Approach

Crisis Communications by Kathleen Fearn-Banks
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This volume presents case studies of organizational and individual problems that may become crises, and the communication responses to these situations. It should be of use to students in crisis communication and management, public relations, and business management.
Lawrence Erlbaum Associates; January 2002
384 pages; ISBN 9781135657529
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Title: Crisis Communications
Author: Kathleen Fearn-Banks