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Administrative Assistant’s and Secretary’s Handbook

Administrative Assistant’s and Secretary’s Handbook by James Stroman
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Being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Between coordinating meetings, making travel arrangements, and running the phone lines, administrative professionals are involved in nearly every aspect of the office.

Written in a down-to-earth style, Administrative Assistant's and Secretary's Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its second edition, the book has been completely revised with over 10 new chapters covering topics such as Internet security, netiquette, office ergonomics, and mobile and wireless devices, as well as an enhanced grammar and language section.

Comprehensive and completely up-to-date, this is the book every administrative professional should own.
AMACOM; September 2003
574 pages; ISBN 9780814427620
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Title: Administrative Assistant’s and Secretary’s Handbook
Author: James Stroman; Kevin Wilson; Jennifer Wauson
 
ISBNs
0814427626
9780814407844
9780814427620