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The Etiquette Edge

The Unspoken Rules for Business Success

The Etiquette Edge by Beverly LANGFORD
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Intelligence, ambition, and skill can take you a long way to achieving your career goals—but no matter where or with whom you work, one of the factors most essential to your success is knowing how to act and interact with your colleagues. In the modern workplace, if you lack good communications skills, social savvy, and a sense of appropriate behavior, you’ll be going nowhere fast.The Etiquette Edge gives you a clear, commonsense approach to making “good behavior” a competitive advantage. Packed with quizzes, helpful checklists, and clear examples, this practical book shows you how to:* Make a great impression on bosses, and get along with “enemies”* Deliver uncomfortable-to-convey information with tact and finesse—including condolences* Turn your body language into a communication asset* Register complaints without sounding like a troublemaker* Skillfully schmooze your way to success…and much moreRather than dwelling on dry, nitpicky rules, The Etiquette Edge gives you the straight scoop on the most effective communication and behavior styles for negotiating the complex terrain of today’s workplace—and getting ahead!
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Title: The Etiquette Edge
Author: Beverly LANGFORD
 
  • News
4 Things Great Listeners Do - Fortune
Sat, 20 Aug 2016 04:30:40 -0700
Fortune4 Things Great Listeners DoFortune“Our culture does not encourage listening,” observes Beverly Langford, president of ...
7 Social Etiquette Dilemmas—Solved - Woman's Day
Tue, 06 Dec 2011 07:24:40 -0800
Woman's Day7 Social Etiquette Dilemmas—SolvedWoman's Day"If it's a close friend, I'd absolutely tell her," ...
四招让你变成优秀的倾听者 - 财富中文网
Tue, 23 Aug 2016 06:37:56 -0700
财富中文网四招让你变成优秀的倾听者财富中文网“Our culture does not encourage listening,” observes Beverly Langford, president of Atlanta-based LMA ...

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