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No B.S. Guide to Maximum Referrals and Customer Retention

The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits

No B.S. Guide to Maximum Referrals and Customer Retention by Dan S. Kennedy
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Business owners agree. The referred customer is far superior to the one brought in by cold’ advertising. Yet most business owners will invest more money to find new customers than getting referrals from current, happy customers.

Millionaire maker Dan S. Kennedy and customer retention expert Shaun Buck dare you to stop chasing new customers and keep an iron cage around the ones you already have. Kennedy and Buck present a systematic approach to help you keep, cultivate, and multiply customers so that your entire business grows more valuable and sustainable, and you replace income uncertainty with reliable income through retention and referrals.

Learn how to:
Apply the #1 best retention strategy (hint: it’s exclusive)
Catch customers before they leave you
Grow each customer’s value (and have more power in the marketplace)
Implement the three-step customer retention formula
Use other people’s events to get more referrals
Create your own Customer Multiplier System
Calculate the math and cost behind customer retention

Discover the referral-getting, sales-increasing, battle-tested tactics designed to help you build a thriving business for the long-term.
Entrepreneur Press; February 2016
281 pages; ISBN 9781613083345
Read online, or download in secure EPUB or secure PDF format
Title: No B.S. Guide to Maximum Referrals and Customer Retention
Author: Dan S. Kennedy; Shaun Buck