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Key Element Guide ITIL Service Strategy

Key Element Guide ITIL Service Strategy by AXELOS
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Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow.

Key features:

Written by authors of the main core guidance titles

Provides a handy overview of the five core titles

Each Key Element Guide shares the same structure

Quality assured and endorsed by itSMF International.

The Stationery Office Ltd; July 2012
172 pages; ISBN 9780113313716
Read online, or download in secure PDF format
Title: Key Element Guide ITIL Service Strategy
Author: AXELOS