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Key Element Guide ITIL Service Operation

Key Element Guide ITIL Service Operation by AXELOS
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ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Key features:

Written by authors of the main core guidance titles

Provides a handy overview of the five core titles

Each Key Element Guide shares the same structure

Quality assured and endorsed by itSMF International.

The Stationery Office Ltd; July 2012
116 pages; ISBN 9780113313747
Read online, or download in secure PDF format
Title: Key Element Guide ITIL Service Operation
Author: AXELOS