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Giving Constructive Feedback

A Rapid Skill Builder Team Briefing Booklet

Giving Constructive Feedback by Jon C Warner
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At its most simple level, feedback giving and receiving is just one party communicating information to another about something that he or she has experienced and thinks that the other person needs to know about. Unfortunately, this simple process is often done poorly and the intended benefit is lost. Because offering any kind of feedback takes practice and is a communication ‘art’ to develop over time, this booklet explores the whole process of giving and getting constructive feedback in summary. It does this by offering a six step model to guide behaviour to communicate more constructively as a feedback giver as well as a feedback receiver.

Rapid Skill Builder Series Team Briefing Booklets are short, sharp and succinct resources provide best practice thinking on a range of key topics and are currently available in 40 titles. They are designed to provide a practical method for improving skills and focus on explaining the main steps in the process. On the back page of each booklet, a template illustrates how the process fits together for practical and immediate application.

These resources can be used in many settings, including: staff meetings or other group gatherings where time is limited and you want to discuss a specific skill or topic; pre-course work (to provide a brief and practical introduction to a topic); one-on-one or group coaching; self development; any other situation where a practical best practice process is required and time is limited. This series is also available in e-learning and t-learning formats. Inquire directly with the publisher at

Worldwide Center for Organizational Development; January 2006
12 pages; ISBN 9781906612221
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Title: Giving Constructive Feedback
Author: Jon C Warner