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Ugly Truth about Managing People

50 (Must-Get-Right) Management Challenges...and How to Really Handle Them

Ugly Truth about Managing People by Ruth King
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Managing people is one of the toughest jobs in business. Make the right choices, and there is no limit to how you and your business can grow. Make the wrong choices, and there is sure to be trouble ahead. The problem is, no one ever tells you this up front and helps you avoid the pitfalls.

Learn from the experiences of real managers just like you, who have faced the same problems and devised smart solutions. Through stories and lessons from managers who have been there, you’ll discover how to handle such situations as:

--My Direct Reports Were Fighting
--I Inherited an Employee Who Hated Me
--The President Tried to Bully Me
--I Fired a Friend
--I Didn’t Know What My Bosses Wanted
--Retaining My Workers Was Tough

Know the solutions to tackle any problem.

Sourcebooks, Inc.; January 2007
274 pages; ISBN 9781402214943
Read online, or download in secure PDF format
Title: Ugly Truth about Managing People
Author: Ruth King
Chapter One
Why We Are Managers

Manager. Management. Boss. These words conjure up lots of mental images, not all of them positive. Many of you have learned how to be a manager from bosses who treated you poorly. The sentence “I learned how to be a good manager because I had a rotten one” have been repeated to me very many times. In fact, poor managers can teach you how to be a good manager. I have personally experienced poor managers who have helped me define the type of manager I want to be and hope I am.
I like to watch people succeed. Often I groom young, idealistic college graduates—I give them the freedom to do their job, and sometimes they learn about accountability the hard way. Coaching young managers through their first review and disciplinary action letter they write for a nonperforming employee or their first firing is a management lesson they will use forever.