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Culture Change on the Fast Track to Business Success

SwitchPoints by Judy Johnson
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SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years–becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the profitable powerhouse it is today. Rich with insights and anecdotes, SwitchPoints offers lessons that can be applied to any organization seeking to improve the bottom line by improving their culture.
Wiley; October 2008
254 pages; ISBN 9780470449431
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Title: SwitchPoints
Author: Judy Johnson; Les Dakens; Peter Edwards; Ned Morse
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