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Making Life Easy for Citizens and Businesses in Portugal

Administrative Simplification and E-Government

Making Life Easy for Citizens and Businesses in Portugal by OECD Publishing
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Reducing the time for registering a company from weeks and months to under one hour is a concrete result of a unique and ambitious initiative in Portugal to make the public sector more efficient and effective. The Simplex initiative aims at making life easier for citizens and businesses. It focuses on how e-government can be used as a lever for broader administrative simplification, making service delivery more coherent and efficient.


This is the first integrated study undertaken by the OECD to analyse administrative simplification and e-government in a national context. By bringing those two areas together in the context of public management reform, this review helps countries identify how these reform activities can best support overall government performance and economic growth.

Organisation for Economic Co-operation and Development; December 2008
214 pages; ISBN 9789264048263
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Title: Making Life Easy for Citizens and Businesses in Portugal
Author: OECD Publishing