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The Truth About Supervision

Coaching, Teamwork, Interviewing, Appraisals, 360° Assessments, Delegation, and Recognition

The Truth About Supervision by Anne O'Brien Carelli
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This book was created for new and experienced supervisors who need realistic information about how to carry out some of the principal tasks of a supervisor. Based on true-to-life experiences, the chapters are written in a question-and-answer format for quick answers to supervisory problems. Each chapter includes self-assessment tools for applying the information in the chapters. The book can be used as a reference for working supervisors, and as a text for students and employees preparing to supervise. This informative book discusses coaching employees; conducting job interviews that are informative and fair; designing and implementing teamwork; comfortably delegating tasks to employees; carrying out effective performance appraisals (including 360° assessments); and recognizing and rewarding employees, even in a tight economy. The material contained in this book is based on the author’s experiences and observations of good practice. The examples are from a variety of workplaces and provide important information for supervisors in manufacturing plants and large industrial organizations; criminal and law enforcement agencies; healthcare, rehabilitation and special education facilities; government agencies; behavioral and biomedical science programs; schools and post-secondary institutions; and businesses of any size. Self-Assessment Tools that give supervisors the opportunity to check on their skills are included in the book and provided on a CD. Supervisors can use the self-assessment tools to plan for coaching and delegation, evaluate interviewing skills, assess communication and appraisal skills, and review the elements of successful teamwork.
Charles C Thomas; October 2010
293 pages; ISBN 9780398083489
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Title: The Truth About Supervision
Author: Anne O'Brien Carelli