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Blind Spot by Steve Diller
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US$ 14.00
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Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers.

In Blind Spot, you'll learn how exceptional organizations—from Disney to Instagram—innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business—and even your shareholders.

Rosenfeld Media; November 2016
248 pages; ISBN 9781492018360
Read online, or download in DRM-free EPUB
Title: Blind Spot
Author: Steve Diller; Nathan Shedroff; Sean Tauber
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