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Global Sourcing of Services

Strategies, Issues and Challenges

Global Sourcing of Services by Shailendra C. Jain Palvia
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There are three stages to outsourcing: The first occurred at the dawn of industrial era in the 19th century, where mass production for consumption by many, became the norm and simple domestic means could not meet such demands. With the cost of labor soaring in developed countries, manufacturing of products started moving to countries like China to take advantage of labor arbitrage in the 1900s. This is the second stage of outsourcing. This book addresses issues and challenges in the third stage of outsourcing whose focus is on movement of services at electronic speed, utilizing the Internet platform.

The book includes short essay questions, multiple choice questions, mini-cases at the end of most chapters and glossary of terms. It can also serve as a good reference book for practitioners.

World Scientific Publishing Company; November 2016
723 pages; ISBN 9789813109322
Read online, or download in secure PDF format
Title: Global Sourcing of Services
Author: Shailendra C. Jain Palvia; Prashant Palvia