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Managing Intercultural Conflict Effectively

Managing Intercultural Conflict Effectively by Stella Ting-Toomey
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In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication. 

SAGE Publications; July 2001
248 pages; ISBN 9781506320267
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Title: Managing Intercultural Conflict Effectively
Author: Stella Ting-Toomey; John G. Oetzel
 
ISBNs
1452262802
9780803948433
9781452262802
9781506320267