Service Science: Research And Innovations In The Service Economy Series

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Service Science, Management and Engineering: Education for the 21st Century

Increasingly, academic and industrial leaders are recognizing that college graduates need new skills...

Handbook of Service Science

As the service sector expands, a new science of service is emerging, one that is dedicated to...

Service Design and Delivery

This inclusive overview of the increasingly important role played by the service industry focuses on...

Case Studies in Service Innovation

Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in...

Cloud Computing and Services Science

The Cloud Computing and Services Science book comprises a collection of the best papers presented at...

Global Perspectives on Service Science: Japan

This contributed volume presents the experiences, challenges, trends, and advances in Service...

Fundamentals of Service Systems
Springer International Publishing (2015)
US$82.73

This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle...

Handbook of Service Science, Volume II
Springer International Publishing (2018)
US$219.53

The second volume of this successful handbook represents varied perspectives on the fast-expanding...

Knowledge Services Management: Organizing Around Internal Markets

Knowledge Services Management

Organizing Around Internal Markets

This book explores a new internal market structure for service organizations and the implications...

Service Systems Implementation

Featuring the latest applications and practices designed to improve the key performance indicators...