ITIL Foundation: ITIL 4 Edition

by AXELOS Limited

Subject categories
ISBNs
  • 9780113316076
  • 9780113316069
  • 9780113316083

Key features

The guide covers key concepts of service management, the four dimensions of service management, the ITIL service value system, ITIL management practices.

ITIL Foundation, ITIL 4 Edition will:

Provide readers with an understanding of the ITIL 4 service management framework and how it has evolved to adopt modern technologies and ways of working

Explain the new holistic end-to-end view of service creation to support candidates studying for the ITIL 4 Foundation exam

Act as a reference guide that practitioners can use in their work, further studies and professional development.


  • The Stationery Office Ltd; February 2019
  • ISBN: 9780113316069
  • Read online, or download in secure ePub format
  • Title: ITIL Foundation: ITIL 4 Edition
  • Author: AXELOS Limited
  • Imprint: AXELOS
Subject categories
ISBNs
  • 9780113316076
  • 9780113316069
  • 9780113316083
Subject categories
ISBNs
  • 9780113316076
  • 9780113316069
  • 9780113316083