Conflict Resolution

by Daniel Dana

Series: Briefcase Books Series

Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.

  • McGraw-Hill Education; January 2000
  • ISBN: 9780071399678
  • Edition: 1
  • Read online, or download in secure PDF format
  • Title: Conflict Resolution
  • Series: Briefcase Books Series
  • Author: Daniel Dana
  • Imprint: McGraw-Hill Education

About The Author

Daniel Dana Ph.D. (Overland Park, KS), is the founder of Mediation Training Institute International and an invited lecturer at universities and institutions worldwide. He is the author of Managing Differences.