Communication and Management at Work

by Thomas Klikauer

Apart from our private lives we spend most of our time at work. More than doing anything else, we communicate in both spheres. It has been said, humans cannot communicate. As we all communicate, we do so in a variety of ways when at work. Since most of our work is still divided into those who manage and those who are managed , communication at work has taken on specific functions. This has become more important as work regimes have moved towards post-industrialism. To understand these communicative regimes at work, communication needs to be positioned inside the historic development of work and management. From history to the present, this has led to forms of distorted communication carrying connotations of an Orwellian and Kafkaesque nightmare. However, communication also opens up possibilities for communicative action. This can be a remedy for communicativce distortions. However, communicative action can also be the foundation directed towards positive social changes.

  • Palgrave Macmillan; April 2007
  • ISBN: 9780230210899
  • Read online, or download in secure PDF format
  • Title: Communication and Management at Work
  • Author: Thomas Klikauer
  • Imprint: Palgrave Macmillan

In The Press

'Avoiding yet anoher handy recipe book for effective managerial communication, this book positons communication inside this historic development of work and management and shows how this development has led to the instrumental use of communication, informed by the distinction between those who manage and those who are managed and directed towards the control and system integration of the workers.' - BUIRA (British Universities Industrial Relations Association)


About The Author

THOMAS KLIKAUER  is a Senior Lecturer at the School of Management in the College of Law and Business, University of Western Sydney, Australia.