MARLENE CHISM is a consultant, trainer, and professional speaker. She is the founder of the Stop Your Drama methodology—an eight-part process for helping managers and small business owners identify the barriers that are holding back their teams. Marlene is also the creator of Attitude Builders, a monthly teleseminar program developed for busy managers who want easy staff development with no prep, no plan, and no problem. Each month managers learn from experts, authors, and transformational leaders to help increase productivity and personal effectiveness. Working with high-level professionals who want to increase personal performance, Marlene has shared her processes and programs with companies like NASA and McDonald's. For speaking information, visit www.MarleneChism.com, and for free resources, visit www.StopWorkplaceDrama.com.