Crucial Conversations: Tools for Talking When Stakes are High, Third Edition (3rd ed.)

Joseph Grenny,

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
 
 
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.

Crucial Conversations


  • Respond when someone initiates a crucial conversation with you
  • Identify and address the lag time between identifying a problem and discussing it
  • Communicate more effectively across digital mediums






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