Perfect Phrases for Managers and Supervisors, Second Edition (2nd ed.)

by Meryl Runion

Series: Perfect Phrases Series

Subject categories
ISBNs
  • 007174410X
  • 9780071742313
  • 9780071744102

The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

  • Setting a tone of mutual trust and respect
  • Dealing with difficult employees and delicate problems
  • Conducting interviews and performance reviews
  • Empowering your people
  • Disciplining workers or terminating employment

  • McGraw-Hill Education; July 2010
  • ISBN: 9780071744102
  • Edition: 2
  • Read online, or download in secure PDF or secure ePub format
  • Title: Perfect Phrases for Managers and Supervisors, Second Edition
  • Series: Perfect Phrases Series
  • Author: Meryl Runion
  • Imprint: McGraw-Hill Education
Subject categories
ISBNs
  • 007174410X
  • 9780071742313
  • 9780071744102

About The Author

Meryl Runion is president and CEO of SpeakStrong, Inc., and a Certified Speaking Professional.