John Goodman

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Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service

Customer Experience 3.0

High-Profit Strategies in the Age of Techno Service

AMACOM (2014)
US$18.74

Your customers are expecting seamless customer service experiences. You can’t afford to give them...

Mingus Speaks
University of California Press (2013)
US$29.95

Charles Mingus is among jazz’s greatest composers and perhaps its most talented bass player. He was...

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Strategic Customer Service (2nd ed.)

Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

AMACOM (2019)
US$21.02

What is the key to winning more customers and increasing sales? Superior customer service. Learn how...

Knowledge Management in the Pharmaceutical Industry: Enhancing Research, Development and Manufacturing Performance

Knowledge Management in the Pharmaceutical Industry

Enhancing Research, Development and Manufacturing Performance

Taylor and Francis (2016)
US$52.89

The Pharmaceutical Industry has been undergoing a major transformation since the heady days of 'big...

Space Weather & Telecommunications

Space weather has an enormous influence on modern telecommunication systems even though we may not...

Priceless: Curing the Healthcare Crisis

Priceless

Curing the Healthcare Crisis

Independent Institute (2012)
US$14.99

In the groundbreaking book Priceless , renowned healthcare economist John Goodman reveals how...

A Better Choice: Healthcare Solutions for America

A Better Choice

Healthcare Solutions for America

Independent Institute (2015)
US$9.99

Despite having surmounted numerous obstacles, the Affordable Care Act—also commonly known as...

The Apocrypha
OUP Oxford (2012)
US$17.09

Newly issued in a series of part volumes, the OBC is now available in an affordable and portable...

The World on a String: How to Become a Freelance Foreign Correspondent

The World on a String

How to Become a Freelance Foreign Correspondent

Alan Goodman, John Pollack and 1 more...
Henry Holt and Co. (2014)
US$6.79

Young reporters need not spend years struggling in obscurity to land coveted foreign assignments. In...

The Symmetries of Things
CRC Press (2016)
US$57.95

Start with a single shape. Repeat it in some way-translation, reflection over a line, rotation...